📞 Casa Pariurilor Contact and Support
Casa Pariurilor is run by the company Hattrick PSK d.o.o. For UK players, the starting point is the Casa Pariurilor account area, where the brand's own support tools sit once you are logged in.
Contact methods
The channels we can describe are live chat and the on-site contact form, both reached from inside the brand's site or its native app for iOS and Android. The brand does not publish a support email address or a phone number in the details we hold, so none is listed here. Treat any email or number offered by a third party as unverified.
- Live chat on the site and in the app
- On-site contact form
- Postal address, email and phone: not published
Response times
The operator does not state a guaranteed reply time for chat or the contact form. For account questions, have your username and the payment method used ready (Visa, Mastercard, Apple Pay, Paysafecard or OKTO Cash) so the agent can find the transaction quickly.
For deposit or withdrawal queries, quote the amount and date. The account minimum deposit is £2, though individual payment methods can set a higher minimum, which is a common reason a payment fails.
Licence information
Casa Pariurilor operates under ONJN Romania licence L1160652W000306. The number can be checked on the ONJN public register. The brand holds no licence valid for the United Kingdom, so it is not regulated by the UK Gambling Commission.
That has a practical consequence: disputes cannot be escalated to UK bodies such as the UKGC or IBAS. The only route is the brand's own support, then the Romanian authority named above. Players must be 18+, and the site uses SSL/TLS 256-bit encryption for data in transit.
Before sending personal documents or money, weigh this carefully. The absence of a UK licence means UK consumer protections do not apply to your account.